INFORMATION TECHNOLOGY FOR MANAGEMENT OF ENTERPRISES
1. Organizational Performance: IT support and Applications.
Doing Business in the Digital Economy, Business pressures, organizational performance and
responses and IT support, Information Systems and Information Technology, the adaptive,
Agile, Real time Enterprise, Information Technology Development and Trends.
2. IT Support Systems: Concepts and Management
Information Systems Concepts and Definitions, Classifications and Types of Information
Systems, How IT supports People and Organizational Activities, How It supports Supply Chains
and Enterprise Systems, Information Systems Infrastructure and Architecture, Emerging
Computing Environments : SaaS, SOA and more, Managerial issues.
3. E Commerce and E Business:
Overview of E Business and E commerce, Major EC Mechanisms, Business to Consumer
applications, B2B Applications, Major models of E Business : From E-Government to C2C, e
Commerce Support Services : Advertising Payments and order Fulfillment, Ethical and legal
issues in E Business, Managerial Issues.
4. IT Compliance: Functional Applications and Transaction Processing
Functional informational Systems, transaction processing Information systems, Managing
Production / Operations and Logistics, Managing Marketing and Sales Systems, Managing the
accounting and Finance Systems, Managing human Resource Systems, Integrating Functional
Information Systems, How IT supports compliance, Managerial Issues.
5. Understanding Enterprise Systems: Supply Chain
Essentials of Enterprise systems and supply chains, supply chain challenges, supply chain
opportunities, Business value of Enterprise systems, Enterprise resource planning systems,
Business Process Management, Product life cycle Management, Customer Relationship
Management, Managerial Issues
6. Global and Interorganizational Information Systems:
Interorganizational Activities and order fulfillment, Interorganizational information Systems and
Virtual Corporations, Global Information Systems, Facilitating IOS and Global Systems from
Demand driven Networks to RFID, Interorganizational Information Integration, Partner
relationship Management and collaborative commerce, Managerial issues.
7. Managing Knowledge
Introduction to Knowledge Management, Organizational Learning and Memory, knowledge
management activities, Approaches to Knowledge management, Information Technology in
Knowledge Management, knowledge Management Systems implementation, Roles of people in
knowledge management, Ensuring Success of KM Efforts, Managerial Issues.
8. Corporate Performance Management and Business Intelligence:
A framework of Business Intelligence: concepts and Benefits, Business Analytics: Online
analytical processing reporting and querying, Data Text Web mining and Predictive Analytics,
Data Visualization, Geographical Information Systems and virtual reality, real time business
intelligence, and competitive Intelligence, Business Performance Management Scorecards and
Dashboards, Managerial Issues.
9. Managerial Decision making and IT support systems
Managers and Decision making, Decision support systems,: for Individuals groups and
Enterprise, Intelligent Support Systems : The basics, Expert Systems, Other intelligent systems,
Automated Decision Support (ADS), Managerial Issues.
10. IT: Strategic objectives and Planning
IT Strategic Alignment, Competitive Forces Model, Value Chain Model, Strategic Resources and
Capabilities, IT Planning, Interorganizational and international IT planning, Managing the IS
department, Managerial issues.
11.Economics of IT
Financial and Economic Trends and the productivity paradox, Evaluating IT investment: Benefits
Costs and Issues, Methods for evaluating and justifying IT Investment, IT Economics strategies:
Chargeback and Outsourcing, Economic aspects of IT and Web Based Systems, Managerial
12. IT Application Acquisitions and Options
The landscape and framework of IT Application Acquisition, Identifying Justifying and planning
IT systems applications, Acquiring IT applications: available options, Outsourcing, application
service providers and utility computing, selecting an acquisition approach and other
implementation issues, Connecting to Databases, Enterprise systems and Business Partners,
Business Process Redesign, Managerial Issues.
13. IT Infrastructure
Overview of Databases, Warehouses, Network Computing, Wireless Devices and application.Case study on the above topics.
1. Efrain Turban, Dorothy Leidner, Ephrain McLean, James Wetherbe “Information
Technology for Management: Transforming Organizations in the Digital Economy”, 6th
edition. ISBN: 978-8126-514410
2. Kenneth C. Laudon & Jane P. Laudon, “Management Information Systems: Managing the
Digital Firm” 7th Ed.; Prentice Hall, Publisher. ISBN: 0-13-033066-3.
3. V. K. Narayanan, “Managing Technology and Innovation for Competitive Advantage”,
1/e, Pearson Education.
4. Rainer, Turban, “Introduction to Information Systems: Supporting and Transforming
Business”, 2nd Edition
5. David M. Kroenke, “Using MIS”, Prentice Hall.
6. William Stallings, “Business Data Communications”, 5e